Villa Park, IL

Associate Level / Full-time Employment

If you have a passion for pets and are looking for a fun work environment, then come join our team! We're a locally owned franchise, operated by area pet lovers. 

We are team players who provide exceptional service, are trustworthy and knowledgeable, show respect for others and act with integrity. As a Full-time Key Manager, you'll receive:

  •  Competitive Pay
  •  Health, Vision & Dental insurance
  •  Paid Time Off (PTO)
  •  Flexible Spending Program
  •  401(k) Retirement Savings Plan
  •  Employee Discount 
  •  Career Advancement Opportunities

What you will do:

  • Work with team leaders to learn PSP standards and daily routines
  • Help ensure pet center is clean, the animals are well cared for, and cash handling, safety and security standards are met according to Handbook
  • Assist with training, providing clear and timely coaching and serving as a role model 
  • Assist in communicating team results
  • Perform back office procedures, including making signage, updating price changes, and inputting cashier records
  • Perform register-related management functions
  • Lead team through proper opening or closing procedures 
  • Help with recruiting by reviewing applications and participating in interviews
  • Delegate tasks and offer opportunities to improve engagement and performance
  • Help to build partnerships with local rescue groups and charities to host events
  • Work within a system, but be willing to change when areas for improvement arise

What you need:

  • Have 2+ years of retail experience with an interest in a leadership role
  • Be proficient in Microsoft Word and Excel 
  • Have solid communication skills with an ability to motive and lead others
  • Be able to work in a fast-paced, diverse environment, while managing multiple tasks
  • Have strong organizational skills with an attention to detail and accuracy
  • Be customer-service orientated with excellent sales and follow-up skills
  • Have reliable transportation
  • Be able to work a flexible schedule including some weekends and holidays as needed
  • Be 18 years or older

About us:

At Pet Supplies Plus, we're crazy for pets. We're a locally owned franchise, operated by area pet lovers. All of our locations offer a wide array of pet food, pet products and animal expertise all at a great value. Our friendly, knowledgeable team gets to know each pet and their owner by name and provides playful store experiences. We are active with local charities and rescue groups and love to have fun.