Naperville North, IL

Associate Level / Full-time Employment

If you have a passion for pets and are looking for a fun work environment, then come join our team! 

We're a locally owned franchise, operated by area pet lovers, who provide exceptional service, are trustworthy and knowledgeable, and show respect for others.


As a full-time Key Manager, you'll receive:

  • Competitive Pay
  • Paid Time Off (PTO) after 12 months
  • Employee Discount 
  • Career Advancement Opportunities


  • Have 2+ years of retail experience with an interest in a leadership role
  • Be proficient in Microsoft, Word and Excel 
  • Have solid communication and organizational skills with an attention to detail
  • Be able to work in a fast-paced, diverse environment, while managing multiple tasks
  • Be customer-service orientated with excellent sales skills
  • Have reliable transportation
  • Be able to work a flexible schedule, including some weekends and holidays as needed
  • Be 18 years or older


What you will do:

  • Work with team leaders to learn PSP standards and daily routines
  • Perform back office procedures, including making signage, updating price changes, and inputting cashier records
  • Perform register-related management functions
  • Lead team through proper opening or closing procedures 


About us:

LH Mercantile, LLC is a locally owned franchise of Pet Supplies Plus with 13 locations throughout the Chicago suburbs and Northwest Indiana. Our stores are large enough to house an incredible variety of pet food and supplies, yet small enough to still feel neighborly. Many of our locations offer self-service pet washes and full-service grooming. What sets us apart is that we offer pet parents a knowledgeable staff, who love pets and are well trained in pet nutrition, while still providing outstanding value and incredible convenience.